Metis

Account Help

Signing in to your workspace

Find the right company workspace and choose local sign-in or company SSO.

All users3 min read

Your company's Metis workspace has its own address. Start there so your account is checked against the right workspace, rather than another company's sign-in page.

Before you start

  • Your workspace name or sign-in address from your administrator.
  • A local username and password, or an enabled company SSO account.

1. Find your workspace

  1. 1Open metiswiki.com and choose Wiki sign in.
  2. 2Enter the workspace name supplied by your administrator and continue.
  3. 3Check that the address is app.metiswiki.com followed by your workspace name before entering your credentials.

2. Choose your sign-in method

  • Local account: enter your Username or email and Password, then choose Sign in.
  • Company SSO: enter the company domain and choose Sign in with Okta SSO when your administrator has enabled it.
  • Keep your workspace address bookmarked so you can return directly next time.

Troubleshooting

Wrong username or password

Confirm the workspace address and username with your administrator. Use your company's identity service for SSO password issues.

The workspace is disabled or being prepared

This is a workspace status issue, not a password issue. Contact your Metis administrator rather than repeatedly resetting your password.