Metis

Admin Help

Managing users & groups

Find accounts, organize group memberships and manage the All Authenticated Users group safely.

Super Admins4 min read

Groups help you manage access for a team rather than assigning every person separately. Always confirm the membership and the permissions assigned to the group.

Before you start

  • Super Admin access.
  • An approved account or membership change.

Find and manage an account

  1. 1Open Admin → Users.
  2. 2Search or filter the list and use pagination to find the intended account.
  3. 3Check its identity, account status and group memberships before changing access.
  4. 4Use the relevant account control, such as a local password reset, only for the intended user.

Manage group memberships

  1. 1Open Admin → Groups & Okta and find the group.
  2. 2Open its member list and search for the user.
  3. 3Add or remove membership as required, then review the group's space permissions.
  4. 4For SSO-managed groups, coordinate changes with your identity administrator.

All Authenticated Users

This system group includes workspace users by default and cannot be renamed or deleted. Explicitly removed users are recorded as exclusions so automatic membership does not add them back. Restore an excluded user when they should rejoin.

Troubleshooting

A removed user is still able to read a page

Check whether another group or direct permission grants access to that space or page.